What you can hold us to
Our promise, in plain English.
We would rather tell you how we work than dress it up. Everything below comes from how this company is actually set up — a small, family-run, owner-led firm in Ascot where the person who quotes your job is the person who runs it.
The commitment we put above all of them: One owner-led team from the planning stage to the last coat of paint — you deal with Joey, not a call centre.
You deal with Joey
Joseph Lazzari is the sole director and the person running the work. He does the survey, prices the job, sets the programme and is your point of contact throughout — including after handover.
“Joey handled things from the planning process to the end goal.” — Sammie Liu, Google review
The planning stage is part of the job
Permitted development or full application, what building control will want to see, whether a structural engineer or a party wall notice is needed, and what order it all has to happen in. We walk you through it before you commit, not after.
It is the stage most people come to us worried about — see our extension and loft planning guide.
A written scope before anything starts
You get the work set out in writing before we begin, broken down so you can see what is and is not included. If something changes once we are underway, we talk it through before we act on it.
No surprises: the scope comes before the work, and any change comes with a conversation first.
The trades run in the right order
Eleven trades under one roof means the sequence is ours to manage — groundworks, structure, first fix, plaster, second fix, decoration — rather than a string of separate firms each waiting on the last.
Kitchens, bathrooms, extensions, conversions, plastering, carpentry, decorating, plumbing and heating, electrics and commercial work, all in-house.
Tidy while we are there, clean when we leave
Sites protected, dust contained and the place left in order at the end of each day — particularly on jobs where you are living in the house or working from home while we are in it.
“Thank you for being such a tidy worker.” — Mrs L. Perkins
Snagged before it is called finished
We walk the job with you at the end, list whatever needs putting right, and put it right before we sign off. A job is not done because the last invoice went out.
“Their attention to detail and craftsmanship is faultless.” — Mrs Isabella Lieth
Every line above comes straight from how this company is actually set up — a small, family-run, owner-led firm in Ascot. The quotes underneath them are customers' own words, not ours.
Williams Interiors Ltd · Company no. 11844280 · incorporated February 2019 · Ascot